The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Stay!
“The room was exceptionally clean with ample linen provided, making my stay both cozy and enjoyable.” view full review
Helpful Assistance
“I was impressed by the support from the front desk, which allowed me to use their phone for international calls when I needed to contact home.” view full review
Local Vibe Dining
“The restaurant nearby served delicious chicken wings and the lively atmosphere with music made for an enjoyable dining experience.” view full review
Spacious Comfort
“The large bed was incredibly comfortable, ensuring a restful night's sleep during my stay.” view full review
General
No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Baggage storage
Elevator
Sports & Fitness
Fitness center
Guest Parking
Cookware/ Kitchen utensils
Services
Free airport shuttle
Housekeeping
Business
Business center
Meeting/ Banquet facilities
Children
Children's play area
Room features
Air conditioning
Pants press
Bathroom
Free toiletries
Self-catering
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Calle 20 Noviembre # 30, Plaza Hangar 33 - El Refugio,
San Jose del Castillo,
Mexico,
Jalisco
Map view
street view
Calle 20 Noviembre # 30, Plaza Hangar 33 - El Refugio,
San Jose del Castillo,
Mexico,
Jalisco
City landmarks
Escuela de Bomberos AICACODE
1.8
mi
Templo La Purisima
1.8
mi
Iglesia Sagrado Corazon
2.0
mi
virgen en piedra
2.1
mi
Cinepolis
2.2
mi
Market
Mercado Las Pintitas
2.2
mi
Multicenter El Salto
2.2
mi
Templo San Francisco de Asis
2.3
mi
Templo del Divino Salvador
2.6
mi
Church
Cuasiparroquia De Santa Rosa
2.8
mi
Parroquia de Santa Rosa de Lima
2.9
mi
Secundaria Mixta #80
3.1
mi
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Clean Rooms
Friendly Staff
Poor Communication
Lack of Privacy
6.8/10
Nice
Rooms
7.0
Location
8.0
Service
8.3
Dining
6.0
Guest reviews
6.8/10
based on 3 reviews
8.8
8.8/10based on 2236 reviews
Roger
United States of America,
March
2024
6.6/10
I had a mixed experience at this hotel. On one hand, the lack of carpets in the hallways and rooms was a positive aspect, but unfortunately, poor communication hindered my overall enjoyment of the stay. The hotel room at the back had its drawbacks, adding to the inconsistency of the experience.
Rooms
6.0
The absence of carpets both in the hallways and rooms was a nice touch, although the back room I stayed in had some issues.
Service
7.0
The service from the restaurant and Holiday Inn staff was excellent, especially the individual with blue nails who was attentive and helpful. The free shuttle service to the airport was very convenient, getting me there in just 10 minutes. However, housekeeping and the airport shuttle service could use some improvements.
Location
8.0
The hotel's location was actually pretty good, ideal for those arriving or departing early by plane, with a free shuttle to the airport. However, the issue of privacy in the rooms due to poor communication was a downside.
Dining
5.0
The dining experience left much to be desired, especially before 7 or 7:30 am. The lack of windows to the street affected the ambiance, and the breakfast was not as advertised.
Facilities
7.0
The hotel's facilities were decent, though there were areas that could have been improved for a more enjoyable stay.
Don
United States of America,
February
2024
7.6/10
The hotel had nice and comfy rooms, despite being close to the airport. However, poor communication affected the overall experience. The service was excellent, with attentive staff offering a free shuttle service. The location was convenient for late or early airport arrivals. The dining experience was mixed, with delicious options but possibly lacking variety due to limited windows. Overall, a decent stay with some room for improvement.
Rooms
7.0
The rooms were comfortable and clean.
Service
9.0
The service was excellent, with very helpful and attentive staff.
Location
8.0
The hotel is perfect for late or early airport arrivals, being very close to the airport.
Dining
7.0
The dining was a mix of delicious options, though possibly lacking variety.
Facilities
7.0
The facilities met basic needs.
Todd
United States of America,
February
2024
7.6/10
I found the hotel to be a nice and comfy stay, despite its proximity to the airport. The rooms were very clean and well stocked, although they weren't soundproof. The service was exceptionally friendly and helpful, particularly at the restaurant and from the Holiday Inn staff. The location was perfect for my early flight, being so close to the airport. However, the poor communication hindered the overall experience. The dining experience was a bit disappointing, likely due to the lack of windows, but the breakfast was decent. The facilities were adequate, with no major concerns.
Rooms
8.0
The rooms were nice and comfy, very clean and well stocked, but not soundproof.
Service
9.0
The service was friendly and excellent, especially at the restaurant and with the Holiday Inn team.
Location
8.0
The hotel's location right next to the airport was ideal for my travel purpose, but the lack of privacy was a downside. It's convenient for late or early arrivals by plane, being just a 5-minute drive away.
Dining
6.0
The dining experience was decent, although it could be improved, possibly due to the lack of external views. The breakfast at the adjacent restaurant was satisfactory.
Facilities
7.0
The facilities met my basic needs during the stay.